Messages flowing downward such as information about procedures, equipment, or customer service generally use the direct strategy.
What is Direct strategy?
The main idea and supporting evidence are placed at the "head" of the paper when using the direct approach. This is a deductive justification. When your audience will be accepting of or receptive to your message, this strategy is used. The direct approach typically requires you to begin the official report with a summary of your primary findings, conclusions, and recommendations. For business reporting, this "up-front" arrangement is by far the most well-liked and practical. It saves time and makes it simpler to understand the remainder of the report. The direct strategy also results in a stronger report. When you confidently state your conclusions at the beginning, you come across as self-assured.
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