1.a. Write three key organs that are involved in effective listening. 5 marks.
b. Explain the following forms of non-listening: 10 marks each
i Pseudolistening.
ii Selective listening.
iii Literal listening.
iv Monopolising
c. List three obsta

1. The term "Effective listening" means the situation where the listener is actively absorbing the information supplied by the speaker and may enable him/her to provide effective feedback to the speaker as well.

The 4 key organs that are involved in effective listening are the Eyes, Brains and Ears.

2. Non-Listening is said to happen when we pretend to pay full attention to a communication interaction.

Below are explanation of the forms of Non-listening:

Pseudo listening is when a person mind is somewhere else whereas the person pretends to be listening to the conversation.
Selective Listening is when a person focusing on some selective parts of the communication because that is what interests him/her.
Literal Listening is a form of listening that occur when a person believes what is said without assessing or interpreting the information that is shared with him.
Monopolizing is a situation when we focus speeches on ourselves rather than listening to the person who is speaking.

1.a. Write three key organs that are involved in effective listening. 5 marks. b. Explain the following forms of non-listening: 10 marks each i Pseudolistening. ii Selective listening. iii Literal listening. iv Monopolising c. List three obsta

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1.a. Write three key organs that are involved in effective listening. 5 marks.
b. Explain the following forms of non-listening: 10 marks each
i Pseudolistening.
ii Selective listening.
iii Literal listening.
iv Monopolising
c. List three obsta