Respuesta :
Developing a relationship with an organization's workers can be a factor that impacts consumers' preference when choosing a smaller retail store to shop.
What is relationship marketing?
It corresponds to a strategy that organizations use to have greater proximity and integration with the consumer, through the creation of value, which can be achieved through different situations, such as quality of service, extra benefits, etc.
Therefore, an advantage of a smaller retail store is being able to have a deeper and more personalized relationship with the customer, which is a relevant competitive differentiator.
The correct answer is:
D. You have developed a relationship with the workers there.
Find out more about relationship marketing here:
https://brainly.com/question/6988222