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The collection of interactions a company has with a customer who has already purchased a product is called . When dealing with customers face-to-face, a good customer service technique is to . When speaking with customers over the phone, it is important to be aware of because it can change the meaning of what is said.

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Answer:

A customer is frustrated with your company after being directed to several different departments. The customer's problem has not been resolved.

What is the most important thing a customer service agent should remember in this situation?:

If the customer appears to be frustrated the company service agent should try to understand the situation and should be familiar with the situation.

What is a customer service techique ?

A good service technique is the face to face interaction, first listen, summarize the problems, and repeat one should try to get a detailed insight into the problem and understand the client's frustration they should remember to tackle the situation carefully. They should have patience, empathy, and other qualities.

Find out more information about the customer service technique.

brainly.com/question/26546102

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