Respuesta :
Answer:
B: Controlling the emotion and behaviors of the others
Explanation:
Like think about it, if you control other people's emotions and behaviors, how will that resolve a conflict? It will just cause the conflict to get more worse than before. Furthermore, who are you to control a person's emotions and behaviors. Only a person as their other individual can control themselves. No one else has the right to control a another person with emotions or behaviors besides themselves.
The answer choice which is not a fundamental skill needed for successful conflict resolution is:
- B. Controlling the emotions and behaviors of others
When there is a conflict, it means that there is a misunderstanding or a disagreement among two or more people about a particular thing.
When a mediator steps in and wants to resolve the conflict, then he would need some certain skills which would include, listening to the facts, being alert and calm, allowing each party to state their displeasure and then find a compromise that would be acceptable to bot h parties.
With this in mind, controlling the emotions and behavior of others is not a fundamental skill in conflict resolution.
Therefore, the correct answer is option B
Read more about conflict resolution here:
https://brainly.com/question/2267795