Respuesta :

Answer:

a. assertive tone

b. non assertive tone

c. aggressive tone

Explanation:

1.

a. assertive tone

the assertive tone is a warm and friendly tone and it is good in situations that involves problem solving. this tone is the best to use at work because it uses respectful words. A person with this characteristic knows what he wants and shows confidence.

b. non assertive

this tone shows a lack of self confidence. such a person is easily taken advantage of. he or she is a people pleaser. And people would always want to transfer their burdens to them. such a person is inhibited and emotionally dishonest.

c. aggressive tone

This is not an appropriate time especially in a work situation because it could come off as over bearing. this tone is disrespectful, mean and also yells.

the most desirable for effective communication is the assertive tone.

2. About 70% of the day is spent interacting with others.