Answer: d. psychological noise
Explanation:
Psychological noise refers to the distortion of information due to the distraction on the part of either the speaker or the listener borne from them having biases or preconceived notions.
Alissa is already upset with the person she is talking to as she believes that they hid information from her so regardless of what the person says, she will probably interpret it with the notion that the person is lying or rather hiding the truth.