Jack has been on the job for 9 months. At this point he "knows what to do" and has proven his ability to manage multiple tasks and work well with colleagues from other departments to get things done. As a result, his boss gives him assignments without constantly checking in on his status. Jack and his boss are in what phase of the Leader Member Exchange process?
a. role-making
b. role rationalization
c. multiplexibility
d. role taking
e. indirect questioning

Jack and his boss are in the phase of role rationalization in the Leader-member exchange process which is set up upon a relationship based approach to leadership relationship between leaders and followers. Leader-member exchange process is divided into three basic phases namely: Role-Taking, Role-Making, and Routinization. Role rationalization in this context is a sort of RELATIONSHIP routines between team members and their managers or partially switching of a defining role in an organization in order to improve efficiency that is needed to make the company more efficient and maximum of labor with minimum effort. Role rationalization takes place after a team member has work hard to maintain the good opinion of their managers as in the case of Jack which resulted in his boss gives him assignments without constantly checking in on his status.