By applying protective wood lacquer in specific patterns, bowling center operators can substantially improve (or ruin) even a novice bowler's game. A thick application down the middle of the lane, for instance, with drier boards along the gutters, will help nudge wayward balls back toward the sweet spot. Lanes with a dry center and oiled edges, in contrast, are notoriously hard to play.

A) Bolwing center operators can substantially improve a bowler's game by applying lacquer in specific patterns.

B) By applying wood lacquer in specific patterns, Tom Zeller (2002) observes, "bowling center operators can substantially improve (or ruin) even a novice bowler's game" (p. 12).

C) Zeller (2002)explains that bowling alleys can oil their lanes in ways that influence the way the ball moves (12).

The letter A does not present the author of the statement, nor does it provide the place where the statement was withdrawn, which means that the letter A is an example of plagiarism.

The letters B and C, however, present the statement as a quote, providing data such as the name of the author of the statement and where readers can find the original text, that is, options B and C, gave due credit to the original material and for that reason, they are the right options.