Most companies are unlikely to intentionally provide shoddy, harmful, or unsafe products because _______. A. they want to develop long-term relationships with customers B. it costs more to provide quality products C. they know that customers will shrug off errors for a while D. they won't face liability lawsuits and expensive awards for damages E. they are confident they can appease consumer groups and regulators

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04-06-2020
Business

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Most companies are unlikely to intentionally provide shoddy, harmful, or unsafe products because _______. A. they want to develop long-term relationships with customers B. it costs more to provide quality products C. they know that customers will shrug off errors for a while D. they won't face liability lawsuits and expensive awards for damages E. they are confident they can appease consumer groups and regulators

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proscholarme proscholarme · Answer 1 · 2020-06-04T16:13:40+02:00

Answer:

Most companies are unlikely to intentionally provide shoddy, harmful, or unsafe products because they want to develop long-term relationships with customers.

Option: (A)

Explanation:

The merit of a company is determined by the end consumers based on the quality of the products that the company manufactures.
Though other factors like timely delivery of the product, the soundness of the distribution channel put to work by the company, a prompt feedback system, etc., are also important for developing long-term relationships with customers, they do not play a role as significant as the 'quality' of the product.
Only if the quality of the product delivered by the company is unparalleled, it is subject to gain the trust of its customers and build better relationships with them.

JackelineCasarez JackelineCasarez · Answer 2 · 2021-11-25T18:26:58+01:00

The majority of companies deliberately provide damaging or inferior products because:

A). They want to develop long-term relationships with customers.

Several companies intentionally deliver poor-quality products to the customers and the key reason behind this is that they aim to develop long-term associations with the customers.
They do it by providing effective customer support to the customers and opportunities for home pick-up exchange or return of the product without any additional charges.
This helps them develop customers' trust in their company which will help open the gateway for more future orders from them.

Thus, option A is the correct answer.

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