"Customer Service Activity Activity Base Activity Rate Bid preparation Number of bid requests $420 per request Shipment Number of shipments $90 per shipment Support standard items Number of standard items ordered $30 per std. item Support nonstandard items Number of nonstandard items ordered $180 per nonstd. item Assume that the company had the following gross profit information for three representative customers: Customer 1 Customer 2 Customer 3 Revenues $130,000 $210,000 $180,000 Cost of goods sold (81,900) (113,400) (90,000) Gross profit $48,100 $96,600 $90,000 Gross profit as a percent of sales 37% 46% 50% The administrative records indicated that the activity-base usage quantities for"

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yahayadanjuma55 yahayadanjuma55 · Answer 1 · 2020-05-06T03:04:07+02:00

Answer:

Explanation:

Base on the scenario been described in the question, we use the following steps to solve the problem

Step 1

a.

The following are the gross profit information for three representative customers mentioned in the problem:

Mechanical Engineering homework question answer, step 1, image 1

Step 2

Refer to the customer service activity base data given in the problem and find.

Customer servide activities:

Mechanical Engineering homework question answer, step 2, image 1

Also, attached file for each step .