Answer:
Address: Mr. John R. Grissom
Credit Manager
Redondo Book Store
4319 W. 190th Boulevard
Redondo Beach, CA 90277
Dear Sir,
On April 3, 20__, I purchased an encyclopedia set, catalog #320887, when I received it on April 10, 20__, volumes 7 and 12 were missing.
I would like to receive the missing volumes, and if they are not available I would like to make an arrangement to have the encyclopedias returned to the store and the purchase price of $236.54 removed from my account. My account number is J21104.
Sincerely,
Explanation: