Answer:
As its name implies, a 911 Emergency System is a set of interrelated elements made up of an operations center, data management and dispatch where calls are administered, interconnected to the call center with operators that assist citizens when calling with a emergency, which must be directly connected to the police, fire, public health, etc., all of this articulated under a set of protocols, policies and procedures.
Explanation:
What is required in the current phase of our country is first to make the National Police have the necessary equipment, equip it with sufficient vehicles, effective police officers, have a fire department with the adequate resources to operate, sufficient ambulances to transport the patients, etc., etc. Not a sophisticated overvalued emergency response system, which, if it works properly, will not be able to respond to the population due to the aforementioned deficiencies. What our country needs is a Call Center or basic call center that works efficiently, where emergencies are received and the corresponding institution is notified, which could be achieved with much less than 500 thousand dollars; while we adapt our institutions to what should be a true 911 emergency system that, in addition to processing calls via a Call Center, must include the storage and history of them, create digital crime maps, locate police units close to the areas of origin of requests for help to give a faster response, among many other elements, for which our institutional maturity is not yet ready.
