Answer: Active listening
Explanation:
In active listening, the listener is expected to fully grasp, understand and respond to what is being said. Essentially, the listener is required to give full attention to the speaker during the communication process. Interest in what the speaker is saying can be shown using verbal and non verbal cues.
Answer:
Active listening.
Explanation:
Active listening is an important skill in communication. It involves listening with all five senses. It usually takes time and patience to develop. As the name implies, active listening involves listening with full concentration to what is been said. An active listener tries to clarify and understand the message being released. Active listening is made up of three elements:
i) Attention- Paying attention requires some effort on the part of the listener. You need to be focused on the speaker to grab every detail of the message. Avoid sources of distraction when trying to pay attention.
ii) Attitude- Having a positive attitude while listening matters a lot. An internal motivation keeps you attentive to details.
iii) Adjustment: Being flexible during the listening process. A good listener follows the speaker word by word until the speaker makes his final point.
