Answer:
Enterprise resource planning
Explanation:
Enterprise resource planning (ERP) refers to integration of systems and applications across different departments and functions in a company, which automate processes and leads to rapid flow and processing of information.
ERP utilizes a centralized system across business functions which leads to better automation of services and reduction of manual work which leads to expeditious task performance, less wastage and better efficiency.
Also, a good ERP system leads to an improved customer service as response time gets reduced.