Answer:
General administration
Explanation:
In a telephone operating company, negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage, this type of value chain support activity is known as "General administration".
General administration is a powerful source of competitive advantage which consists of a number of activities, including general management, planning, finance, accounting, legal and government affairs, quality management, and information systems, it typically supports the entire value chain and not individual activities.
