A business rule defines how a company performs certain aspects of its business and typically results in either a yes/no or true/false answer. Stating that merchandise returns are allowed within 10 days of purchase is an example of a business rule.

This definition corresponds to a business rule. It involves some terms, rules and facts that may restrict or define some characteristics of the business and will always be resolved as true or false.

The business rules refer to the definitions, operations and restrictions that apply to companies. The business objective is always to control the behavior of the business and may also influence some rules.

They must be a priority in strategic organizational management, as they help the organization to achieve objectives and goals, reduce errors, improve internal and external communication, reduce barriers to growth, comply with legal requirements and achieve greater customer satisfaction and loyalty consumer.