Answer:
Strenghts
Explanation:
The SWOT Analysis have four components:
-Strenghts refer to things that are internal to the organization that allow it to perform well and help to differentiate from competitors.
-Weaknesses are things that don't allow the company to have a good performance and are an internal factor.
-Opportunities are external factors that provide an advantage for the company.
-Threats are external factors that can affect negatively the organization.
According to this, the answer is that in a SWOT analysis, the employees’ high levels of product knowledge are an example of the company’s strenghts because this is an internal factor that helps the company to perform well.