Rules that dictate the dos and don'ts of employee behavior relating to areas such as productivity, customer relations, and intergroup cooperation are characteristics associated with an organization's _____.

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Answer:

Rules that dictate the dos and don'ts of employee behavior relating to areas such as productivity, customer relations, and intergroup cooperation are characteristics associated with an organization's culture.

Explanation:

The concept of organizational culture is everything that involves the routine of a company and acts as a guideline to guide the behavior and mentality of its members. That is: their practices, habits, behaviors, symbols, values, principles, beliefs, ceremonies, and policies