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ClearCall Corporation makes phones, which are sold to consumers by DefDeals stores. Erna files a product liability suit against ClearCall, alleging a design defect. In deciding whether to hold ClearCall liable, the court may consider ________.a. Erna's intended use for the phone.
b. DefDeals' method of accounting.
c. ClearCall's quality control efforts.
d. an available alternative design

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Answer:

c. ClearCall's quality control efforts.

Explanation:

Erma's claim alleging design defect can only be verified by reviewing ClearCall's quality control efforts.

Quality control is the process by which a manufacturer ensures that his products is below a minimum level of defects.

For example Six Sigma is a popular quality standard that aims at having below 3.4 defects per million of product.

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