Answer:
The correct answer is option - b. Hygiene.
Explanation:
Herzberg's researches state that several factors related to hygiene can affect the motivation of employees. These factors are the factors that do not necessarily motivate employees however if not present or inadequate it could cause employees to become dissatisfied or demotivate negatively.
Hygiene factors include several factors such as work conditions, supervision, relations boss, and many others. Pay and benefits are also considered as a hygiene factor in Herzberg's research.
Thus, the correct answer is option - b. hygiene.