Answer
bounded rationality
Explanation
Bounded rationality is a natural assessment related to thinking and decision making. Bounded rationality is related to the complex and limited decision making in the hand of the worker. There are a limited time, limited information and limited decision available for the worker. In bounded rationality, the person has both rational and irrational thoughts.
Thus in the above statement, Melissa is facing the situation of rationally bounded because she feels so complex and limited in making a decision. She faces this situation consistently at her workplace.