Answer:
A) Work (positive)
B) Heat (negative) and work (positive)
C) Work (negative) and heat (negative)
Explanation:
A) This energy change is work given that the first ball is using this energy to move the other one. The system (fist ball) is doing the work so it has + sign.
B) The book loses part of its energy by friction (heat) and part by applying a force to the floor (work). The heat is taken from the system so it has - sign and the work is done by the system and it has + sign.
C) The daughter is receiving the work done by the father. This work done to the system has - sign. Also, you can say that the system (daughter and swing) loses energy by friction (heat) and because of that it slows down.
Note: the sign of work and heat is defined by convention.