Answer:
C. personal appeal
Explanation:
Helene was using a classic personal appeal tactic when pleading JP no to tell on her. She relied on friendship and a personal relationship between them, which is what personal appeal is all about.
It is one of the influence tactics. If this was a pressure tactic, Helene would probably threat JP, which she didn't do in the example.
If it was a coalition tactic, Helene would try to get JP to help her persuade someone else, which is a non-existent aspect here.
Legitimating tactics, on the other hand, base on the authority gained by an individual's organizational position or some established policies.
Exchange tactics always imply some returned favors.
