Answers:
What is the first basic step of problem solving?
B. Understand the problem.
What is the second basic step of problem solving?
B. Think about the context of the problem.
Explanation:
In order to start attending to a problem, first one must understand what the problem is and who the people involved are; it is not possible to formulate a solution with no prior information from a situation that needs to be solved.
Subsequently, analyzing the roots of the problem (the causes that led to an outcome) is essential to understand not only the background of the issue at hand, but it also aids in the formulation of alternative solutions as a next step of the solving process.
After executing these steps, choosing a single solution from an already defined set and implementing it is what follows and finishes the process.