Jason is the new manager of a local retail store. He is in charge of all the activities that take place at the store. During the first two weeks after joining, Jason carefully monitors each employee's tasks and the time spent on performing each of those tasks. He then organizes the tasks and activities into work groups, standardizes the procedures involved, and allocates a time limit for each work group and procedure. Jason informs his employees that their wage incentives will directly reflect their adherence to the new standards. In this case, Jason's actions are consistent with the ideologies of _____.a. democratic managementb. chaos theoryc. scientific managementd. Theory X

The scientific management theory was created by F.W. Taylor and counted with the inputs by Frank and Lillian Gilbreth, Henry L. Gantt and Emerson. Taylor postulated that management was chaotic and inefficient at the time. Therefore tried to find out the basic principles of management by using time and work-study, detailed analysis, investigation and planning of work allocation. It is known as scientific management because systematized knowledge is used for work allocation and assignment of specific jobs. The salary, wages, etc. are to be decided as per the work performance of individuals.

The main features of scientific management are:

Scientific Selection of Personnel: Selecting suitable persons for the job. People have different capacities and attitudes and therefore are selected for the job best suited to them.

Incentives: Workers are inspired to perform the job if they are paid according to their contributions.

Functional Foremanship: The supervisor has functional authority. He guides and directs the way of performing the job.

Specialization: It points out the managerial and non-managerial functions.

Coordination: The management should organize the activities in such a way that it can perform its activities effectively. Coordination between workers and managers as well as amongst themselves is essential.

Economic Performance. Workers are considered economic beings. They utilize physical resources in the best manner possible in order to get maximum production out of human and physical resources.

Work Order. Workers perform their jobs in a systematic order. This helps workers achieve maximum utilization of the capacities and resources available to them.