When a startup failure occurs before the logon user interface appears, the problem could be hardware-related but it is most likely due to an issue with one of the drivers or services that the kernel is attempting to load. To locate the offending driver or service, you must first attempt to get the computer started by using which of the following?

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Answer: by using the safe mode

Explanation: to start the computer using the safe mode immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals.

In order to locate the offending driver or service, one has to use the safe mode.

From the information given, it was stated that a startup failure occurred before the login user interface appears which was as a result of an issue with one of the drivers.

In this case, in order to locate the offending driver or service, one has to use the safe mode. This is typically used to find problems with a computer or phone.

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