Respuesta :
[Date]
Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802
Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)
Dear Ms. West:
I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.
My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.
In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.
I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!
Sincerely,
Sue Ling
Enclosure: Resume
[ Today's Date]
[Manger Name]
[ Address of the Company ]
[Email of the Manager]
Dear Mr./Mrs./Dr.[ Manager Name]
Sub:- Job Application for the Customer Services.
I am writing this letter for the Job opening in your organization for the post of Customer services at Television Company . I had more than 5 years of working experience withe repute companies.
During my tenure i worked on many project with my team under the guidance of my supervisor and deliver the best outcome. I am very hardworking towards my work and believe in team work .
I am looking forward to discuss about the opening as i am work experience totally matched with your requirements.
Sincerely,
[Name]
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https://brainly.com/question/18345528