Respuesta :

[Date]

Ms. Rhonda West

Customer Service Manager

Acme Inc.

123 Corporate Blvd.

Sometown, CO 50802

Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)

Dear Ms. West:

I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.

I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!

Sincerely,

Sue Ling

Enclosure: Resume

[ Today's Date]

[Manger Name]

[ Address of the Company ]

[Email of the Manager]

Dear Mr./Mrs./Dr.[ Manager Name]

Sub:- Job Application for the Customer Services.

I am writing this letter for the Job opening in your organization for the post of Customer services at Television Company . I had more than 5 years of working experience withe repute companies.

During my tenure i worked on many project with my team under the guidance of my supervisor and deliver the best outcome. I am very hardworking towards my work and believe in team work .

I am looking forward to discuss about the opening as i am work experience totally matched with your requirements.

Sincerely,

[Name]

For more information on cover letter , please refer the below link :

https://brainly.com/question/18345528