What reasons does the author give to support the claim that it is difficult for a message to move people to take action? Select two options.

an opinion from an expert on what types of messages inspire people to make changes
a description of how the Islamic State and other militant groups fail to effect change
an explanation of why social media messages that are not extreme are sometimes ineffective
a quotation from an expert on why postings without religious elements work in the short term
a clarification that social media outlets such as Twitter generally help create positive changes